North Privacy Policy

At North, we are committed to protecting the privacy and personal data of every player who visits North Casino.com. This Privacy Policy explains how we collect, use, store and protect your information when you register, deposit, play or otherwise interact with our services. We at North take data protection seriously, and we encourage you to read this policy carefully before using our platform. By creating an account with us, you agree to the practices described below.

Who We Are

Our North casino platform is operated by Green Cari Marketing LLC, a company registered and established under the laws of Nevis, West Indies, with a registered address at Hamilton Development, Unit B, Charlestown, Nevis, West Indies. We are the holder of licence No. 00973 issued by the Kahnawake Gaming Commission of the Kahnawa:ke Mohawk Territory, Canada. When you play at North casino, you are entering into an agreement with us as the licensed operator of this site, and we handle all personal data collected through our services in accordance with this policy.

Information We Collect

We collect several categories of information in order to provide, secure and improve our services. Our North casino online platform gathers data both directly from you and automatically as you browse and play.

• We collect registration details such as your name, date of birth, e-mail address, phone number and residential address
• We collect financial information related to deposits and withdrawals, including payment method details and transaction history
• We collect verification documents submitted through the Verification tab of your profile, including identification and proof of address
• We record your gaming activity, including games played, wagers placed, bonuses claimed and loyalty points earned
• We gather technical data such as your IP address, device type, browser information and login timestamps
• We keep records of your communications with our support team via live chat, e-mail or the contact form

How We Use Your Information

We at North use the information we collect for legitimate business purposes connected to operating our casino and complying with our licensing obligations. Our North platform processes your data to open and manage your account, verify your identity in line with Kahnawake Gaming Commission requirements, process deposits and withdrawals, and prevent fraud and underage gambling. We may also use your information to communicate with you about your account, respond to support requests, and, where you have not opted out, send you promotional offers and bonus information.

We use your data to detect and prevent bonus abuse, duplicate accounts and other prohibited activity described in our Terms and Conditions. Where accounts are proven to be operated by minors, associated winnings are forfeited to the Kahnawake Gaming Commission in accordance with applicable regulations, and we may reject documents that do not comply with Kahnawake law.

Age Verification and KYC

Our North casino accepts only adult players aged 18 or the higher minimum age required by the jurisdiction of the player's residence. We require KYC documentation before processing withdrawals, and we may request this information even if similar documents were previously supplied. If we cannot reach you by e-mail or phone within two weeks of a withdrawal request, we may lock your account, and winnings may be confiscated if required KYC information is not supplied in full within 40 days.

Legal Basis and Data Sharing

We process personal data on the basis of contractual necessity, legal obligation and legitimate interest in operating a secure and compliant gaming platform. At North, we do not sell your personal information to third parties. We at North may share your data with:

• Payment providers such as Visa, Mastercard, Neteller, Skrill, Interac E-Transfer and CoinsPaid to process deposits and withdrawals
• Regulatory bodies, including the Kahnawake Gaming Commission, where required for licensing compliance or complaint resolution
• Identity verification providers to confirm your age and identity
• Game providers such as Microgaming, Pragmatic Play, Truelab and Evolution, to the extent necessary to deliver gameplay and enforce provider-specific restrictions
• Our affiliate partners under northaffiliates.com, solely for the purpose of tracking referred players, without disclosing sensitive personal data

Cookies and Tracking

We use cookies and similar technologies to improve your experience while playing at North casino online. Our North casino uses cookies to remember your login session, language preference and currency selection, as well as to analyse site traffic and measure the effectiveness of our promotions. You can manage cookie preferences through your browser settings, though disabling certain cookies may limit functionality on our site.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterward to comply with our legal, regulatory and anti-fraud obligations. Where your account becomes dormant after 12 consecutive months without access, we will notify you by e-mail 30 days in advance before any administrative measures are applied. We retain transaction and verification records for the periods required under our Kahnawake Gaming Commission licence, even after account closure.

Data Security

We at North have implemented technical and organisational measures designed to protect your personal information from unauthorised access, loss, misuse or alteration. Our North casino restricts access to personal data to employees and service providers who need it to perform their duties, and we require third-party processors to maintain equivalent standards of confidentiality and security. While we take reasonable steps to safeguard your data, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding the personal data we hold about you. We support the following rights wherever applicable law requires:

• You have the right to request access to the personal data we hold about you
• You have the right to request correction of inaccurate or incomplete information
• You have the right to request deletion of your data, subject to our legal and regulatory retention obligations
• You have the right to object to certain types of processing, including direct marketing
• You have the right to withdraw consent for promotional communications at any time

To exercise any of these rights, you may contact our support team at support@North Casino.com, and we will respond in accordance with applicable data protection law.

Restricted Jurisdictions

Registration and use of our services are not available to residents of certain countries, including but not limited to the United States and its dependencies, the United Kingdom, France, Russia and other listed territories. It remains your own responsibility to verify that online gambling is lawful in your country of residence before creating an account with us. We are unable to guarantee successful processing of withdrawals where a player has breached these restrictions.

International Data Transfers

As an operator licensed by the Kahnawake Gaming Commission and serving players from Canada, Norway, Finland, Denmark and other countries around the world, we may transfer personal data across borders to affiliated service providers and payment processors. Where we transfer data internationally, we take steps to ensure that recipients maintain an appropriate level of data protection consistent with this policy.

Complaints and Regulatory Contact

If you are unable to resolve a privacy-related concern with our support team, you may submit an unresolved complaint to the Kahnawake Gaming Commission at complaints@gamingcommission.ca. Complaints must be submitted in writing by the account holder, no earlier than seven days and no later than six months after the matter first arose. Disputes concerning our services are otherwise settled exclusively by arbitration in St-Kitts & Nevis in accordance with the St-Kitts & Nevis Civil Procedure Rules.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. Where the terms and conditions differ between the English version and other languages shown on our site, the English version always prevails. We encourage you to review this page periodically. Continued use of our North casino platform after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact our support team at support@North Casino.com, available 24/7 via live chat and e-mail. We at North are always ready to assist you with any privacy-related enquiry.